Data protection

This section will outline the Privacy Policy that regulates the use of the website service that the CITY COUNCIL OF A CORUÑA makes available to internet users, regarding the personal information that may be provided when visiting our web page.

1.     Use and Handling of Personal Data

Pursuant to that established in Organic Law 15/1999 of 13 December on Personal Data Protection (henceforth, LOPD due to its acronym in Spanish), the CITY COUNCIL OF A CORUÑA informs you that the personal data provided by means of filling out the electronic content registration forms on the portal, of the consultations regarding the services offered, as well as that data that the CITY COUNCIL OF A CORUÑA accesses as a result of your internet surfing, will be incorporated in the entity’s automated files. You have the right to access, rectify, cancel and oppose the handling of your data pursuant to the terms and conditions set out in section 3.

On the other hand, through the registration of the data, the user grants their consent to the handling of said data for the stated purposes.

In cases where it is necessary to fill out and send a form, doing such will necessarily imply that you were informed (pursuant to section 5 of the LOPD), and in said case, granted the corresponding consent (in view of section 6 of the LOPD) to the content in the form’s annexed clause and this privacy policy.

The user must fill out the forms with true, exact, complete and up-to-date information, and in that precise moment they will be informed of the data that is compulsory (*) and the consequences of not giving it. Likewise, when accepting this data, the user acknowledges that the information and personal data gathered are true and exact.

We request that you immediately inform the CITY COUNCIL OF A CORUÑA regarding any change in your personal data, so that the information contained within the municipal files is up-to-date at all times and does not contain errors or outdated information.

2.     Security Measures

The CITY COUNCIL OF A CORUÑA informs you that it has implemented the technical and organisational security measures that are necessary to guarantee the security of your personal data and prevent it from being altered, lost and handled and/or accessed without authorisation, in view of the state of the technology, the nature of the data stored and the risks that they are exposed to, whether through human action or physical or natural influences. All of this is in accordance with that established in section 9 of the LOPD and Royal Decree 1720/2007 of 21 December which approves the Regulation developing Organic Law 15/1993 of 13 December on personal data protection.

Thus, the CITY COUNCIL OF A CORUÑA has established additional measures in order to reinforce the confidentiality and integrity of the information in the organisations, as well as establishing limitations on the use of email when sending data or documents of a confidential nature. However, the user must be aware that internet security measures are not infallible.

The CITY COUNCIL OF A CORUÑA continuously maintains the monitoring, control and evaluation of the processes in order to ensure that data privacy is respected.

3.     Exercising you Rights: Access, Rectification, Cancellation and Opposition

Those natural persons that provide their data to the CITY COUNCIL OF A CORUÑA can turn to this administration, in its quality as being responsible for the file, with the aim of being to free to exercise their rights to access, rectify, cancel and oppose to the data incorporated in their files in the terms set out in the legislation in force.

Due to the confidential nature of the information, you cannot exercise your rights over the telephone as through this means you cannot identify yourself as the owner of the registered data.

The interested party can exercise their rights by means of written communication to the town council’s general registry, addressed as follows: Registro General del Ayuntamiento de A Coruña, Plaza María Pita, 1. 15001 A Coruña , with the following reference on their letter: “LOPD Ejercicio de derechos” [LOPD Exercise of Rights]. Their written and signed request should be accompanied by a photocopy of their identification (DNI in the case of Spanish citizens) for accreditation purposes.

4.     Use of Cookies

“Cookies” are a tool used by web servers to store and recover information provided by their users. They are nothing more than a text file that some servers request that the browser save onto the hard drive, with the information provided from the actions carried out on the page.

They have an expiry date, that can range from the time that the session lasts or even a specified future date, from which they stop being operational.

For more information, visit the Department of Treatment of Information and Encoding [Departamento de Tratamiento de la Información y Codificación] which is dependent on the Spanish National Research Council [Consejo Superior de Investigaciones Científicas de España]

The CITY COUNCIL OF A CORUÑA uses “cookies” to personalise the services offered to users.

The “cookies” used by the CITY COUNCIL OF A CORUÑA are used to enable the identification of registered users and they cannot read the data on their hard drive nor do they include viruses in their texts.

Likewise, the CITY COUNCIL OF A CORUÑA cannot read the “cookies” that other servers have implanted on the user’s hard drive.

In this regard, the user can configure their browser to reject or accept all the “cookies” by default or to receive an on-screen warning upon receipt of each “cookie” and to decide in that moment if they can be implanted on their hard drive or not. For this we suggest that you check the help section on your browser in order to know how to change the configuration that is currently employed.

Even if the user configures their browser to reject all “cookies” or to expressly reject the “cookies” from the CITY COUNCIL OF A CORUÑA, they will be able to surf on the Portal with the sole inconvenience that they will not be able to enjoy the Portal’s functions that require the installation of some of these.

In any case, the user will be able to remove the “cookies” implanted on their hard drive at any point, by following the procedure established in their browser’s help section.

This web page uses Google Analytics, a web statistics analysis service provided by Google, Inc., a Delaware company with its headquarters at 1600 Amphitheatre Parkway, Mountain View (California), QUE 94043, United States (“Google”). Google Analytics uses cookies, which are text files located on the user’s computer in order to help the website analyse visitors’ use of our page. The information generated by the cookies regarding the use of the website (including the user’s IP address) will be directly transmitted and filed by Google in the servers in the United States. Google will use this information and will present it to us with the aim of monitoring the use of our web page, compiling reports of the activity on the site.

Google will be able to transmit this information to third parties when the legislation requires so, or when third parties process the information on Google’s behalf. Google’s privacy policy can be consulted at http://www.google.com/intl/eres/privacypolicy.html.

5.     Links

The corporative page offers links to other websites that may be of interest to you. Although the CITY COUNCIL OF A CORUÑA tries to ensure that third party websites adhere to the appropriate security standards, we cannot guarantee they adhere to the current data protection legislation.

The CITY COUNCIL OF A CORUÑA does not assume any responsibility, not even indirectly or as a subsidiary, for the damage or prejudice of any type that may result from the access, maintenance, use, quality, legality, responsibility and use of the content, information, communications, opinions, manifestations, products and services that exist or are offered on websites that are not managed by this administration and that are accessible via the CITY COUNCIL OF A CORUÑA Portal. However, this administration falls within subsection a) of section 17 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE as per Spanish), as, it does not have actual information of if the activity, information or recommendations contained within the links provided on the web page are illicit or if they could damage the assets or rights of a third party susceptible to compensation.

6.     Modification of the Privacy Policy

The CITY COUNCIL OF A CORUÑA reserves the right to modify their privacy policy in accordance with their own criteria, or as the result of an alteration of the clauses dictated by the Spanish Agency for the protection of personal data. Any modification of the Privacy Policy will be published for at least ten days before its effective application. Using the website after said changes will imply the acceptance of these.